Reliability
Who is this for?
This course will teach you how to apply proven methods and techniques to enhance the reliability of your healthcare processes.
About the course
Reliability in healthcare means providing high-quality care to the right patient, at the right time, in the right place, and with the right treatment. Reliable processes are essential for ensuring safety, effectiveness, efficiency, and reducing variability and waste. However, human error is unavoidable, so we need to design our processes and systems to minimise the chances of mistakes and mitigate their consequences.
In this half-day course, you will learn the basics of reliability in healthcare, how to measure and improve it, and how to use a tool called Failure Modes and Effects Analysis (FMEA) to identify and prevent potential failures in your processes. By the end of this course, you will have the skills and knowledge to create more reliable processes and deliver better care to your patients and staff.
This course covers the following topics:
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What is reliability in healthcare and why is it important?
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How to measure reliability in your processes and identify gaps and opportunities for improvement
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How to prevent and mitigate unreliable processes using human factors principles and strategies
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How to use FMEA to analyse your processes, identify potential failure modes, and prioritize actions to reduce risks and improve reliability
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How to develop and implement a reliable process
Included in course:
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All levels
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Half day course
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Classroom and/or virtual learning
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Practical
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E-certificate on completion
What will you learn?
This course will:
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Introduce you to the concept of reliability and its key principles for designing reliable processes that improve patient safety and satisfaction
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Provide you with practical tools and strategies that help you work safely and efficiently in your healthcare setting
If you have a question about this course or would like any additional information, please get in touch with the Academy
