Skip to main content

AWARe/Health Protection Team

The Health Protection Team provide specialist public health advice on infectious disease control. We work closely with other NHS, local authorities and other agencies to help reduce the spread of infectious diseases in Wales.

Who We are and What We Do

The Health Protection Team deliver an All Wales Acute Response Service known as AWARe, which receives all notifiable disease reports during normal working hours. 

We also have seven regional teams which are based throughout Wales and are aligned to the 3 regions of:

  • North Wales and Powys Health boards of Betsi Cadwaladr and Powys. Councils of Powys, Flintshire, Isle of Anglesey, Conwy, Denbighshire, Gwynedd, and Wrexham
  • South East Wales Health boards of Cwm Taf Morgannwg, Cardiff and Vale, Aneurin Bevan. Councils of Rhondda Cynon Taf , Merthyr Tydfil, Cardiff,  Bridgend and  Vale  of  Glamorgan, Blaenau  Gwent,  Caerphilly,  Monmouth,  Newport and Torfaen)
  • Mid and West Wales Health boards of Swansea Bay (inc Neath Port Talbot) and Hywel Dda.  Councils of Ceredigion, Carmarthenshire, Pembrokeshire, Swansea and Neath Port Talbot

These teams work closely with regional partners to reduce the impact of infectious diseases in their local community. 

How to Contact Us

The main contact point for the Health Protection Team is through our AWARe (All Wales Acute Response) service.

Health professionals can telephone or email:

Telephone:  0300 00 300 32


Please Note

Email notifications are only reviewed Monday to Friday 9 am- 5 pm. 

Outside of these times we also have an on-call team, who deal with urgent health protection issues only who can be contact through 0300 00 300 32

Health professionals can report a notifiable disease or enquire on a health protection matter, here 

However, if it is an urgent matter or notification please ring AWARe on 0300 00 300 32

Healthcare professionals wishing to report notifiable diseases which may need immediate or urgent public health action, should always contact us by telephone.

Key Resources

The All Wales Communicable Disease Outbreak Plan For Wales