This accessibility statement applies to the Public Health Wales website: https://phw.nhs.wales/
This website is run by Public Health Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We have also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
Accessibility on this website is guided by government standards and the Web Content Accessibility Guidelines (WCAG). WCAG are widely accepted as the international standard for accessibility on the web.
Whilst we aim to make this website accessible to all users and achieve a WCAG conformance level 'AA'; we continually work with stakeholders to ensure that conformance level 'A' is adhered to as a minimum.
The Recite Me translation and text-to-speech features on this website are automated. There may be inaccuracies and inconsistencies in the translations. The official text is the English/Welsh version of the website.
If you experience any accessibility issue on this site or have any comment, please contact us.
Version 1, published 17/09/2020
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us in the first instance and we will pass your request onto the relevant team. We will consider your request and get back to you in 10 working days.
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Public Health Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Version 1, published 17/09/2020
Whilst we endeavour to meet ‘WCAG 2.1 AA’ we currently have the following non-compliance issues:
There are some sections of our website of a corporate nature, which are not currently accessible and have been produced since September 2018.
For these sections, we will identify where we know documents are non-compliant and provide contact details wherever possible. As documentation is renewed in the future, we will ensure digital accessibility is considered.
Currently, these sections are listed as below: (and subject to change).
Some of our PDFs and Word documents are essential to providing our services or sharing information. For example, we occasionally have PDFs with patient information leaflets and forms published as Word documents. By December 2020, we plan to either fix these or replace them with accessible HTML pages or online forms.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We do not plan to fix any PDFs or other documents published before 23 September 2018, for example Board and Committee Papers, Health Board policies and procedure documentation or statutory documentation such as Annual Reports. However, we will endeavour to make any new PDFs or Word documents accessible wherever possible.
We do not plan to add captions to live audio or video streams because live video is exempt from meeting the accessibility regulations. However, we will always aim to provide subtitled versions of pre-recorded videos produced.
This statement was prepared in Sept 2020. It will be reviewed in March 2021.
This website was last tested in December 2019. The test was carried out by the Digital Accessibility Centre in Bridgend.