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Managing Relationships at Work

Published: 25 February 2021

Are you interested in helping colleagues in managing working relationships, by becoming a Facilitator or Resolution Champion?

We recently provided an intranet update about Healthier Working Relationships, our new approach to conflict resolution within the workplace.

Whilst the approach includes the development of a new Respect and Resolution Policy (which will replace the existing Grievance and Dignity at Work Policies), most of the change requires us to think and behave differently, encouraging us to deal with issues as soon as possible, taking action ourselves wherever we can, without the need to resort to formal process.

We understand that we might sometimes need other people to help us have a difficult conversation, so we have been working in close partnership with Trade Union colleagues to develop:

  •  a Facilitation Network to enable colleagues to ask for someone to facilitate a meeting; and
  •  a network of Resolution Champions, providing an independent point of contact for colleagues seeking help.

Alternatively, questions can be addressed to People Support Plus or by calling 02921 674976.

It’s important to say that these networks are not intended to replace advice and support from either a TU representative or member of the HR Advisory Team.  Rather, they provide additional options for colleagues in resolving issues informally.

We are looking for five people for each network and anyone with the appropriate skills, knowledge and experience can apply; we want to create networks that reflect the diverse nature of our organisation.

Further information has been provided below, but we’ll also be holding informal lunch and learns about each role, via MS Teams, on Tuesday 2 March at 1p.m. (Click here to join the meeting) and on Thursday 4 March at 1.30 p.m (Click here to join the meeting)

Alternatively, questions can be addressed to People Support Plus or by calling 02921 674976.

The deadline for Expressions of Interest is midday on Wednesday 10 March.  

Follow up discussions will be held via MS Teams on the morning of 15 March.


Application Pack – Facilitator, Facilitation Network:

Facilitator, Facilitation Network Facilitator Role Description and Person Specification

Facilitator Expression of Interest Form

Manager Support Form


Application Pack – Resolution Network Champion

Resolution Network Champion Role Description and Person Specification

Resolution Network Champion Expression of Interest Form

Manager Support Form