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If you are flooded

  • Follow the advice from the emergency services
  • Avoid contact with flood water. Do not walk, drive or allow children or pets to play in floodwaters.
  • If you have to go into the water, wear waterproof gloves and rubber boots and remember to be careful of hidden dangers. 
  • Keep any open cuts or sores clean and dry. Wear waterproof plasters and bandages can help.
  • Wash your hands especially after going to the toilet, before eating or preparing food - this is the most important way to get rid of harmful bugs. 
  • If you do not have clean water, use hand sanitiser gel or wet wipes. 
  • If you become ill after accidentally swallowing floodwater or mud, particularly if you develop diarrhoea, a fever or stomach pains within 10 days of being in contact with floodwater or sewage - contact NHS Direct 111 or your doctor
  • Do not switch on electrical appliances that have been in contact with floodwater until a qualified electrician has checked them as there is a risk of electrocution. 
  • Have your heating and cooking appliances serviced by a Gas Safe engineer, even if they seem to be working normally. There is a risk of carbon monoxide poisoning if they are not working properly.