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How to access support

Illustration of two people sat at a table drinking tea

There are services to support you and others you may be worried about. Talking about your worries and problems can make things easier.

Speak to someone if you’re not okay

  • The C.A.L.L. Helpline
    A dedicated mental health helpline for Wales, it can provide you with confidential listening and emotional support, and help you contact support that may be available in your local area. Call 0800 132 737 or text ‘help’ to 81066. 
  • Mind Cymru Infoline
    For information on types of mental health problems, where to get help, medication, alternative treatments and advocacy. Call 0300 123 3393, email or text 86463.
  • Samaritans Cymru
    Offering a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. Call for free on 116 123 or email
    Young suicide prevention society. HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays).
  • MEIC
    Support for children and young people up to 25 years old open 8am to midnight, 7 days a week. You can contact them for free by phone 080880 23456, text 84001 and instant messaging on their website.
  • Citizens Advice
    Provides advice on financial support and can signpost you to other agencies who may be able to help you - 03444 77 20 20 (9am to 5pm, Mon - Fri).

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