We aim to be the perfect example of an organisation in relation to quality, improvement and innovation. We will use these values when putting our new strategy in place. This aim is supported by the Health and Social Care (Quality and Engagement) (Wales) Act 2020, particularly its duties of quality and candour.
The aim of Quality as an Organisational Strategy (QoS) is to help an organisation provide services and products that focus on the user and help create an environment where our staff can enjoy and take pride in their work.