Can you please send me a list of the rules for both Doctors and Chemists supposed to treat their patients & customers? Have any rules changed apart from the covid rules.
Thank you for your request dated 14 June 2022.
Public Health Wales does not oversee GP surgeries or Chemists. Any decisions around Covid-19 rules would be made by the local health board or Welsh Government. I would suggest you contact them, they may hold the information you require.
I can see from the information you are in the Aneurin Bevan Health Board locality, their contact details are:
FOI.ABB@wales.nhs.uk
And Welsh Government can be contacted on:
customerhelp@gov.wales
If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of the decision, you should write to the Corporate Complaints Manager, Public Health Wales NHS Trust, 3, Number 2, Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ.
If you are not content with the outcome of your complaint or review, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Trust. The Information Commissioner can be contacted at:
Information Commissioner for Wales
2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH
Telephone: 029 2067 8400
Email: wales@ico.org.uk