I am writing to request information under the Freedom of Information Act regarding your finance software system. Specifically, I would like to know:
The name of your finance software system.
The name of the supplier who implemented your finance software system.
The installation date of your finance software system.
The contract expiration date for your current finance software system.
The total upfront installation and implementation costs for your finance system, including software, consultancy, training, and related expenses.
The total annual costs to run and maintain your finance system. Please can you also break down your annual costs by:
Software licensing fees
Maintenance and support fees
Hardware costs
Consultancy
Training
Other recurring expenses (please specify)
Do you have any plans to switch to a different finance system or upgrade the current system?
The name of the finance software system Public Health Wales (PHW) use is Oracle.
PHW are unable to answer the rest of the questions as we do not hold this information.
NHS Wales Shared Services Partnership (NWSSP) maintain and manage Oracle on an all-Wales basis. PHW have a System Level Agreement with NWSSP where we pay them a proportion of the costs to use Oracle.
As an organisation we have no jurisdiction over the activities of Health Boards and other NHS Wales organisations. This means we do not routinely have access to the data they produce. I have provided contact details for NWSSP below, you would need to contact them individually for any information they may hold.
NHS Wales Shared Services Partnership
Making a Freedom of Information Request - NHS Wales Shared Services Partnership
If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of the decision, you should write to the Corporate Complaints Manager, Public Health Wales NHS Trust, 3, Number 2, Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ.
If you are not content with the outcome of your complaint or review, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Trust. The Information Commissioner can be contacted at:
Information Commissioner for Wales
2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH
Telephone: 029 2067 8400
Email: wales@ico.org.uk