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FOI 2024 017 - Staffbank details


Information Requested:

Please can you provide me with the Information below? 


  1. Please provide the details of Staffbank, responsible for recruiting AHP/HSS staff within your Trust. 

Please include: - 

Staff Bank Manager 

Contact number  

Generic Staffbank email 


Information provided for the answer:


Thank you for your request dated 23rd January 2024. 

A new centralised resource bank, provided by NHS Wales Shared Services Partnership (NWSSP), launched on 2 January 2024 for Public Health Wales (PHW). 

As this is managed by NWSSP, PHW do not hold the contact details for this. PHW is the public health service for Wales and as such is an independent NHS Trust. As an organisation we have no jurisdiction over the activities of Health Boards or other NHS Wales organisations and frequently do not have access to the data that they produce. For information held by other organisations, you will need to contact them individually. 

I have provided contact details for the health boards and other NHS Wales organisations below as they may hold this information. 


NHS Shared Services Partnership  

Making a Freedom of Information Request - NHS Wales Shared Services Partnership 

Aneurin Bevan University Health Board 

Betsi Cadwaladr University Health Board 

Cardiff and Vale University Health Board  

Cwm Taf Morgannwg University Health Board 

Swansea Bay University Health Board 

Hywel Dda University Health Board 

Powys Teaching Health Board 

Welsh Ambulance Services NHS Trust 

Freedom of Information - Welsh Ambulance Services NHS Trust 

Digital Health and Care Wales 

Freedom of information - Digital Health and Care Wales ( 


If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of the decision, you should write to the Corporate Complaints Manager, Public Health Wales NHS Trust, 3, Number 2, Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ.

If you are not content with the outcome of your complaint or review, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Trust. The Information Commissioner can be contacted at:

Information Commissioner for Wales
2nd Floor
Churchill House
Churchill Way
CF10 2HH

Telephone: 029 2067 8400