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FOI 2023 122 - Digital Dictation and Voice Recognition


Information Requested:

Can you please help complete the fields below with what the Health Boards currently hold?
System type can also be 'No System Installed' if the health board does not use the system:
System type - Digital dictation
Supplier name -
System name -
Date installed -
Contract expiration -
Notes –
System type - Voice Recognition
Supplier name -
System name -
Date installed -
Contract expiration -
Notes –
System definitions:
Digital Dictation - Device used to record audio and share recordings digitally.
Voice Recognition - Identifies and translates spoken words into text. Used to complete tasks or transcribe documents.


Information provided for the answer:

Thank you for your recent request dated 16th August 2023.

Please find below the information requested for Public Health Wales.

Digital Dictation and Voice Recognition Data


Please note the information provided is for Public Health Wales only. Public Health Wales is the public health service for Wales and as such is an independent NHS Trust. As an organisation we have no jurisdiction over the activities of Health Boards and frequently do not have access to the data that they produce.

I have provided contact details for each Health Board below, you would need to contact them individually for their information.

Aneurin Bevan University Health Board

Betsi Cadwaladr University Health Board

Cardiff and Vale University Health Board

Cwm Taf Morgannwg University Health Board

Swansea Bay University Health Board

Hywel Dda University Health Board

Powys Teaching Health Board



If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of the decision, you should write to the Corporate Complaints Manager, Public Health Wales NHS Trust, 3, Number 2, Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ.

If you are not content with the outcome of your complaint or review, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Trust. The Information Commissioner can be contacted at:

Information Commissioner for Wales
2nd Floor
Churchill House
Churchill Way
CF10 2HH

Telephone: 029 2067 8400