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FOI 1014 - My Health Online SYstem


Information Requested:

Please can you outline the number of appointments made available each week by Forest View Surgery on the My Health Online System. If held and the information is readily available please indicate when those appointments were made available (eg number of days in advance that the appointments were released).
Please also indicate how many of the available appointments each week were booked online through my Health Online.


Information provided for the answer:

Thank you for your request dated 24th December 2022.
Public Health Wales does not hold this information. You would need to contact Forest View Surgery for this information.


If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of the decision, you should write to the Corporate Complaints Manager, Public Health Wales NHS Trust, 3, Number 2, Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ.

If you are not content with the outcome of your complaint or review, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Trust. The Information Commissioner can be contacted at:

Information Commissioner for Wales
2nd Floor
Churchill House
Churchill Way
CF10 2HH

Telephone: 029 2067 8400