Skip to main content

SilverCloud - Free Online Mental Health Therapy

Betsi Cadwaladr University Health Board have developed SilverCloud, which is a free online mental health therapy platform. People across Wales can now access this free online therapy without needing to go through their GP.

People aged 16 and over experiencing mild to moderate anxiety, depression or stress can sign-up for a 12-week course of SilverCloud online therapy via their smartphone, tablet, laptop or desktop computer.

The roll-out of direct access to online therapy for Wales’ entire 16+ population recognises that people need immediate help in managing their mental health and wellbeing as the impact of COVID-19 continues to be felt, and reduces barriers to accessing this support.

To find out more about SilverCloud please see below or download the Self-Referral Guide.

What is SilverCloud?

SilverCloud is an online therapy platform that uses proven methods like Cognitive Behavioural Therapy (CBT) to help people manage their problems by encouraging them to change the way they think and behave.

Users can choose from one of 17 online mental health and wellbeing programmes to complete at their own pace over 12 weeks. Programme options include help with anxiety, depression, stress, sleep, and money worries.

All programmes feature activities and interactive tools to help users develop skills to manage their psychological wellbeing with more confidence.

Who Can Access SilverCloud?

People aged 16 and over experiencing mild to moderate anxiety, depression or stress can sign-up for the 12-week SilverCloud course of online therapy via their smartphone, tablet, laptop or desktop computer.

Support Available through SilverCloud

The following online programmes are available on a self-referral basis. This means that you can directly access these programmes without needing to go through your GP:

  • Space from COVID-19
  • Space from Anxiety & Depression
  • Space from Stress*
  • Space from Depression*+
  • Space from Money Worries
  • Space for Resilience*
  • Space for Sleep
  • Space for Positive Body Image
  • Space from Social Anxiety
  • Space from Generalised Anxiety
  • Space from Health Anxiety
  • Space from OCD
  • Space from Panic
  • Space from Phobia
  • Space from Anxiety (CAMHS - Child & Adolescent Mental Health Services - for 16-17-year-olds)
  • Space from Alcohol
  • Space for Perinatal Wellbeing

* Student version available
+ Available in Welsh

SilverCloud is backed up and supported by a team of psychologists and online cognitive behavioural therapy co-ordinators.

These ‘SilverCloud Supporters’ guide users through the programme by monitoring progress, sending messages and adding personalised recommendations where necessary.

 

Sign up directly online.

You can access SilverCloud directly without a referral from your GP by visiting: https://nhswales.silvercloudhealth.com/signup/. Further information on how to use the service and what to expect can be found in our SilverCloud Self-Referral Guide.

Additional support

Betsi Cadwaladr University Health Board have launched a partnership with south Gwynedd based charity Tan y Maen to help people access SilverCloud courses.

If you need help to access SilverCloud or you would like further information on whether it is the right tool for you, please click here to complete a simple questionnaire.

Upon receipt of your completed questionnaire, you will be contacted by Tan y Maen to arrange a telephone introduction to SilverCloud.

Ongoing support to navigate SilverCloud will be provided by telephone and WhatsApp message. This is in addition to the psychological support provided directly through SilverCloud Supporters, which lasts for 12 weeks.

Tan y Maen’s system based support will continue for a further 3 months after SilverCloud support has ended so you can continue to use the service. 

More information can be found here.