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FOI 2024 069 - Payroll, HR and Finance software

 

Information Requested:

  1. What software do you use for your payroll, hr and finance solutions, how much annually do you spend on each, when does each contract expire? 

  1. Do you manage your payroll in-house or do you outsource it if so, who do you outsource it to? 

  1. How many people do you pay each month using your payroll solution? 

  1. .How many pensioners do you pay using your payroll solution? 

  1. Do you use Microsoft power platform technologies such as Power Automate, Power Virtual Agents? 

  1. What is the employee count at your organisation? 

  1. Do you collaborate with other organisations in the delivery of HR & Payroll shared services? If so which organisation? 

  1. Do you work with any industry experts such as ATOS, KPMG, EV, Accenture etc? 

  1. Who in your organisation is the head of service for HR and Payroll software or services and what is their role? 

 

Information provided for the answer:

Thank you for your recent request. 

 

1. What software do you use for your payroll, HR and finance solutions, how much annually do you spend on each, when does each contract expire? 

 

For Payroll and HR its Oracle ESR, it’s a DHSC contract for England and Wales, will run until 2034. PHW also use Health Roster, and from a Finance perspective Oracle Financials, APEX and QlikSense.  

2. Do you manage your payroll in-house or do you outsource it if so, who do you outsource it to? 

Managed on an All Wales basis for all NHS Wales Organisations by NHS Wales Shared Services Partnership (NWSSP). 

3. How many people do you pay each month using your payroll solution? 

Approx. 2500 

4. How many pensioners do you pay using your payroll solution? 

None 

5. Do you use Microsoft power platform technologies such as Power Automate, Power Virtual Agents? 

Yes but not on payroll, HR and finance systems.  

6. What is the employee count at your organisation? 

Approx 2500 

7. Do you collaborate with other organisations in the delivery of HR & Payroll shared services? If so which organisation? 

No 

8. Do you work with any industry experts such as ATOS, KPMG, EV, Accenture etc? 

We are unaware of work on payroll, HR and finance solutions with these companies. 

9. Who in your organisation is the head of service for HR and Payroll software or services and what is their role? 

The Assistant Director of Employment Services, NWSSP 

 

I have provided contact details for NWSSP below, you would need to contact them individually for the information they hold.   

 

NHS Wales Shared Services Partnership  

Making a Freedom of Information Request - NHS Wales Shared Services Partnership 

 

 


If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of the decision, you should write to the Corporate Complaints Manager, Public Health Wales NHS Trust, 3, Number 2, Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ.

If you are not content with the outcome of your complaint or review, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Trust. The Information Commissioner can be contacted at:

Information Commissioner for Wales
2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH

Telephone: 029 2067 8400
Email: wales@ico.org.uk