O365 Licencing Questions:-
a.- Which Microsoft O365 do you use eg E3,E5?
b.- Do you use the NHS-shared O365 tenant?
c.- Do you procure O365 licences through Microsoft Enterprise Agreement (EA) or Cloud Service Provider (CSP). Who is your supplier?
d.- When is your licencing renewal date/anniversary for these services?
Microsoft Telephony Questions
e.- Do you have Microsoft Calling Plans, if so how many licences (users)
f.- Do you have other forms of Microsoft Telephony such as Direct routing/Operator connect? How many licences (users) and which supplier?
g.- When is your licencing renewal date/anniversary for these services?
a.- Which Microsoft O365 do you use eg E3,E5? A mix of E3 and E5
b.- Do you use the NHS-shared O365 tenant? Yes
c.- Do you procure O365 licences through Microsoft Enterprise Agreement (EA) or Cloud Service Provider (CSP). Who is your supplier? Its procured through Trustmarque
d.- When is your licencing renewal date/anniversary for these services? July
Microsoft Telephony Questions
e.- Do you have Microsoft Calling Plans, if so how many licences (users) - the NHS Collaborative (now NHS Executive) have 200 calling plans.
f.- Do you have other forms of Microsoft Telephony such as Direct routing/Operator connect? How many licences (users) and which supplier? None
g.- When is your licencing renewal date/anniversary for these services? July
If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of the decision, you should write to the Corporate Complaints Manager, Public Health Wales NHS Trust, 3, Number 2, Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ.
If you are not content with the outcome of your complaint or review, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Trust. The Information Commissioner can be contacted at:
Information Commissioner for Wales
2nd Floor
Churchill House
Churchill Way
Cardiff
CF10 2HH
Telephone: 029 2067 8400
Email: wales@ico.org.uk