We recognise that different people use different ways to communicate that aren’t always out there for everyone to see.
With everyone spending more time at home, messaging and calling people has become our main way of contacting friends and loved ones.
We’ve developed some short, easy to share messages that you can share via a chosen messaging platform (WhatsApp, Facebook, Text) or over the telephone. Whether you’re an organisation or an individual, this is a great way to show someone that support is available and that they are not alone.
For those who are more tech savvy you could also use this to create twitter fleets, Facebook and Instagram stories or as general social media posts.
However you want to use them is up to you. The most important thing is getting the message out there and ensuring people can access the help they need.
Below we’ve provided advice on how to share these messages directly from this web page, using the device of your choice.
Below are a series of messages. Some are more general while others are split up into specific groups that will be tailored towards the person / people you may be messaging. You may also want to add to or edit the information based on their specific needs.
| Objective | Message | Image |
| Access telephone support | Do you need urgent help? Are you struggling to cope with how you are feeling? Call: Samaritans Cymru 116 123 CALL_247: 0800 132 737 MindCymru: 0300 123 3393 More support and information at phw.nhs.wales/MentalHealthCymru Helping others is a great way to feel good. Help someone else today by sharing this message. |
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| Access telephone support | How are you coping? You may have existing mental health problems that are being made worse by the pandemic. Please know that you are not alone and help is just a phone call away. Find someone to talk to at: phw.nhs.wales/MentalHealthCymru Helping others is a great way to feel good. Help someone else today by sharing this message. |
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| Access Online Mental Health Courses |
How are you doing? Helping others is a great way to feel good. Help someone else today by sharing this message. |
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| Access Online Mental Health Courses | Are you feeling overwhelmed? If you are feeling more emotional during this difficult time and struggling to cope we have free online courses to help you. The courses can help you understand your feelings and learn practical and effective ways of dealing with life right now. Support is available to help you to help navigate your emotions: phw.nhs.wales/MentalHealthCymru Helping others is a great way to feel good. Help someone else today by sharing this message. |
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| Objective | Message | Image |
| Youth Helplines | How are you doing? It's been a tough year and you may be experiencing new feelings you've not had before. If you're struggling to cope and need urgent support call or text: Meic Cymru: 080880 23456 or text 84001 Young Minds UK: text YM to 85258 Childline: 0800 1111 Helping others is a great way to feel good. Help someone else today by sharing this message. |
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| Youth Support | How are you feeling? It's been a challenging year and you may be experiencing different emotions. You're not alone and support is available to help you cope with your feelings: https://platfform4yp.org/ https://www.childcomwales.org.uk/coronavirus-our-work/coronavirus/ Helping others is a great way to feel good. Help someone else today by sharing this message. |
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| Youth challenges | Feeling worried or anxious? Things are very different and change can often bring with it a number of challenges. You can access a free online course to help you understand those feelings and learn practical and effective ways of dealing with what you’re going through. Find out more: phw.nhs.wales/MentalHealthCymru Helping others is a great way to feel good. Help someone else today by sharing this message. |
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| Objective | Message | Image |
| Older People Helplines | How are you doing? It's been a tough year and you may be experiencing new feelings you've not had before. If you're struggling to cope and need urgent support you can call: Age Cymru on 0300 303 44 98 Helping others is a great way to feel good. Help someone else today by sharing this message. |
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| Older People Support | How are you coping? It's been a challenging year but you don't have to cope with things on your own. You can find local support from Age Connect Wales: https://www.ageconnectswales.org.uk/contact#localcontact The Older People’s Commissioner for Wales has a variety of support at https://www.olderpeoplewales.com/en/FAQs.aspx You can also access at home support from: careandrepair.org.uk Helping others is a great way to feel good. Help someone else today by sharing this message. |
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| Older People challenges | How are you feeling? Being physically distanced can make it difficult to stay connected to others. You are not alone, support is available. Find out more: phw.nhs.wales/MentalHealthCymru Helping others is a great way to feel good. Help someone else today by sharing this message |
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| Objective | Message | Image |
| Helplines | How are you doing? It's been a tough year and you may be experiencing new feelings you've not had before. If you're struggling to cope and need urgent support you can call the national BAME helpline on 0300 2225720 or text 07537 432416 You can also visit: https://bame.wales/ Helping others is a great way to feel good. Help someone else today by sharing this message. |
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| Support | How are you coping? You may be feeling anxious about the risks of coronavirus and the impact it is having on your life. Support is available to help you cope with those feelings: phw.nhs.wales/MentalHealthCymru Helping others is a great way to feel good. Help someone else today by sharing this message. |
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| Challenges | How are you feeling? Being physically distanced can make it difficult to stay connected to others which can make us feel lonely. You are not alone, community support is available: http://eyst.org.uk/what-we-offer.php Helping others is a great way to feel good. Help someone else today by sharing this message |
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| Objective | Message | Image |
| Helplines | How are you doing? It's been a tough year and you may be experiencing new feelings you've not had before. You are not alone and support is available. For tailored advice call The Welsh Refugee Council 808 196 7273 or visit https://wrc.wales/i-am-an-asylum-seeker-or-refugee/ Displaced people in action also has a great list of support services for you: https://www.dpia.org.uk/finding-help/ Helping others is a great way to feel good. Help someone else today by sharing this message. |
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| Support | How are you coping? With so much information out there it can be hard to find the right support. Take a look at this multilingual guide to accessing help wheen you need it: https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/coronavirus-grid-links/covid-19-help-for-refugees-and-asylum-seekers/ Helping others is a great way to feel good. Help someone else today by sharing this message. |
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| Challenges | How are you feeling? Being physically distanced can make it difficult to stay connected to others, especially if english isn't your first language You are not alone, community support is available: http://eyst.org.uk/what-we-offer.php You can also use the ReciteMe function to change your langauge preference on our wellbeing pages: https://covid.reciteme.com/nhs-well-at-home/ Helping others is a great way to feel good. Help someone else today by sharing this message |
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| Objective | Message | Image |
| Helplines | How are you feeling? This has been a challenging year but support is available to help you care for your physical and mental health. You can call Disability Wales on 029 20887325 or visit https://www.disabilitywales.org/covid-19/ You can call Scope on 0808 800 3333 or visit https://www.scope.org.uk/advice-and-support/coronavirus/ Helping others is a great way to feel good. Help someone else today by sharing this message |
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| Support - Easy Read | Are you ok? You might be feeling sad at the moment. There are things that can help you feel better. Click this link for help: https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/how-are-you-doing/staying-well-at-home-easy-read-resources/ Share this with friends and help them feel happy too. |
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| Challenges | How are you coping? You may be feeling anxious or worried about the risks of coronavirus and the Support is available to help you cope with these feelings. Read more at: phw.nhs.wales/MentalHealthCymru Helping others is a great way to feel good. Help someone else today by sharing this message |
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| Objective | Message | Image |
| Helplines | How are you doing? You may be feeling anxious, worried or sad. Know that you are not alone and support is available to help you with these feelings. RNIB Cymru has a variety of support services for people with a visual impairment. Call 0303 123 9999 or visit /www.rnib.org.uk/coronavirus-updates Helping others is a great way to feel good. Help someone else today by sharing this message |
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| Support | How are you doing? You may be feeling anxious, worried or sad. Know that you are not alone and support is available to help you with these feelings. The Deaf Information Group Cymru from the British Deaf Association has the latest information in BSL format. Visit https://www.facebook.com/deafinfogroupcymru Helping others is a great way to feel good. Help someone else today by sharing this message |
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| Challenges | How are you coping? These are challenging times but support is available to help with your physical and mental health. Find out more using the accessible formats on our website here: https://covid.reciteme.com/nhs-well-at-home/ Helping others is a great way to feel good. Help someone else today by sharing this message |
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| Objective | Message | Image |
| Helplines | How are you feeling? It has been a tough year and you may be experiencing new feelings and emotions. Know that you are not alone and support is available. If you need to talk to someone you can call the LGBT Cymru helping on 0800 8904021 Stonewall Cymru also has a variety of resources you can access: https://www.stonewallcymru.org.uk/about-us/covid-19-%E2%80%93-how-lgbt-inclusive-organisations-can-help Helping others is a great way to feel good. Help someone else today by sharing this message |
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| Support | How are you coping? Being physically distanced can make it difficult to stay connected to others. You are not alone, support is available. Find out more: phw.nhs.wales/MentalHealthCymru Umbrella Cymru also has directory of support groups across Wales: https://www.umbrellacymru.co.uk/social-groups/ Helping others is a great way to feel good. Help someone else today by sharing this message |
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| Objective | Message | Image |
| Helplines | Are you worried about finances? It's been a tough year which has meant many people may be facing financial struggles for the first time. You're not alone. You can call citizens advice on 03444 77 20 20 or visit https://www.citizensadvice.org.uk/wales/ Money Pensions UK has a variety of financial advice: https://moneyandpensionsservice.org.uk/2020/03/18/people-urged-to-consider-financial-wellbeing-during-coronavirus-pandemic/ Helping others is a great way to feel good. Help someone else today by sharing this message |
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| Stay warm | How are you coping? As we spend more time at home you may find you’re using the heating more than usual. Speak to Nest for advice on how to stay warm for less: 0808 808 2244 You can also find other ways to stay warm this winter: https://www.bhf.org.uk/informationsupport/heart-matters-magazine/medical/beat-the-cold/keeping-warm Helping others is a great way to feel good. Help someone else today by sharing this message |
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