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Delays in receiving and responding to emails and online enquiries

Event information

Date
  • Public Health Network Cymru (PHNC)

Digital exclusion is increasingly recognised as a driver of health inequalities, yet many organisations face challenges in identifying, understanding, and addressing its impact. In this webinar, Public Health Wales will share findings from an NIHR-funded project exploring the relationship between digital exclusion and health inequalities. The project combined an evidence review, stakeholder interviews, and insights from an Advisory Panel with frontline experience of digital exclusion. The webinar will introduce a suite of co-produced resources designed to support practitioners, service providers,…

Digital exclusion is increasingly recognised as a driver of health inequalities, yet many organisations face challenges in identifying, understanding, and addressing its impact. In this webinar, Public Health Wales will share findings from an NIHR-funded project exploring the relationship between digital exclusion and health inequalities. The project combined an evidence review, stakeholder interviews, and insights from an Advisory Panel with frontline experience of digital exclusion.

The webinar will introduce a suite of co-produced resources designed to support practitioners, service providers, and policymakers to better understand the relationship between digital exclusion and health inequalities and deliver more inclusive services. These include a practical guide, infographic, and practitioner personas that illustrate how digital exclusion affects different population groups and how support can be tailored to meet their needs. Attendees will gain an overview of the evidence, key lessons from the project, and practical tools to help identify, address, and evaluate digital exclusion within their own organisations and communities.

Learning Outcomes

  • Develop a better understanding of the relationship between digital exclusion and health inequalities and recognise why digital exclusion is an important public health issue.
  • Recognise the diverse ways in which digital exclusion is experienced and the implications for service design and delivery.
  • Apply and/or adapt the project resources to reflect on digital exclusion within their own context, identify potential actions, and support the design, delivery and evaluation of more inclusive services, initiatives, programmes or interventions.

  • Webinar