Due to COVID-19 there will be some ongoing disruptions to the service. We apologise for any inconvenience this may cause, if there is anything urgent please email the generic inbox firstname.lastname@example.org and we will respond as soon as we can.
By using this online ordering system, you agree for your details to be used by Public Health Wales for the purpose of processing this order. Your details will be shared with the processing warehouse and delivery company in order to dispatch your order.
We also use the information provided to help us improve the service, any analysis will use anonymised data. Public Health Wales will also use your details to send updates about this service, including changes to resource availability when required; these details will be reviewed every January, please inform us if you want to be removed from the list.
If you have any queries, or issues accessing the website, please email Health.Info@wales.nhs.uk.
If you have any questions, please refer to the Frequently Asked Question (FAQs).
We are aware of issues with this shopping basket on Internet Explorer. Please use another browser or change your compatibility settings as outlined here. If you continue to experience problems please contact your IT service desk.
Please note: orders are placed each Tuesday and Thursday. Orders take up to 10 working days to arrive.